🎮 Game Error Codes What it means & how to fix it

Hogwarts Legacy Errors

Hogwarts Legacy doesn't use numeric error codes — its PC problems are crashes and won't-launch failures, most infamously a crash on the seizure-warning screen at startup. Most fixes come down to admin rights, HAGS, corrupted settings files, and drivers. Here's what each common problem means and the fastest fix.

Error codes

Crash on startup / on the seizure-warning screen The game closes during the opening warning screen before the menu

Cause: Hardware-Accelerated GPU Scheduling (HAGS), missing admin rights, or corrupted config files.

Fix:
  1. Turn off HAGS: Windows Settings -> System -> Display -> Graphics -> Change default graphics settings -> Hardware-Accelerated GPU Scheduling Off, then reboot.
  2. Run the game .exe as administrator (right-click -> Properties -> Compatibility).
  3. Delete everything in C:\ProgramData\Hogwarts Legacy, then relaunch.
Won't launch Nothing happens when you press Play

Cause: Corrupted files, outdated DirectX, or a bad saved-options file.

Fix:
  1. Verify integrity of the game files (Steam -> Properties -> Installed Files).
  2. Install the latest DirectX End-User Runtime and update the GPU driver.
  3. Delete SavedUserOptions.sav in AppData\Local\Hogwarts Legacy\Saved\SaveGames to reset broken settings.
Black screen / in-game crashing The game shows a black screen or crashes mid-play

Cause: A GPU settings conflict or an unstable game version.

Fix:
  1. Reset your Nvidia/AMD control-panel settings to default and reboot.
  2. Consider downgrading to the previous game version if a new patch introduced crashes.
  3. Clean-install the GPU driver and disable overlays.
LS-0013 The game fails to launch from the Epic Games Store on PC and returns error LS-0013.

Cause: Corrupted Epic Games Launcher web cache, missing/corrupted game files, or the launcher lacking permissions.

Fix:
  1. Clear the launcher cache: close Epic Games Launcher, press Win+R, type %localappdata%, open Epic Games\Epic Games Launcher and delete the webcache folder, then relaunch.
  2. Verify game files: in the Epic Library click the three-dots on Hogwarts Legacy -> Manage -> Verify.
  3. Run the Epic Games Launcher as administrator (right-click -> Run as administrator).
CE-117740-0 A PS5 error that stops Hogwarts Legacy launching or crashes it mid-play because the game data cannot be read correctly.

Cause: Corrupted game data on the console, out-of-date PS5 system software, or a damaged game disc.

Fix:
  1. Power-cycle the PS5: fully shut down, unplug from power for a few minutes, then reconnect and restart.
  2. Boot into Safe Mode and run Clear Cache and Rebuild Database -> Rebuild Database.
  3. Delete and reinstall the game: Settings -> Storage -> Games and Apps -> Hogwarts Legacy -> Delete, then reinstall; if on disc, check it for scratches.

Fixes that work for most Hogwarts Legacy (PC, PlayStation 5, Xbox Series X|S, PlayStation 4, Xbox One, Nintendo Switch) errors

  1. Verify/repair the game files (Steam: Properties -> Installed Files -> Verify integrity; EA app/Epic/Ubisoft: Manage -> Repair) — this replaces corrupted files behind most crashes and fatal errors.
  2. Update your GPU driver with a clean install (use DDU), and install the latest Microsoft Visual C++ Redistributables (x86 and x64) plus the DirectX End-User Runtime — missing runtimes and stale drivers cause most launch crashes.
  3. Clear the DirectX Shader Cache (Windows Settings -> System -> Storage -> Temporary files, or Disk Cleanup) and delete the game's local shader/cache folder in AppData\Local, then relaunch.
  4. Disable overlays (Steam, Discord, GeForce Experience, EA, Epic) and any third-party antivirus/VPN, and add the game to your firewall and antivirus exceptions.
  5. Check the game's official server/status channels before assuming a local problem — many named connection errors are a maintenance window or outage and clear on their own.

FAQ

How do I stop Hogwarts Legacy crashing on the seizure-warning screen at startup?

This classic startup crash is usually fixed by turning off Hardware-Accelerated GPU Scheduling (HAGS) in Windows Settings -> System -> Display -> Graphics -> Change default graphics settings, then rebooting. Also run the game's .exe as administrator via Properties -> Compatibility, and delete everything inside C:\ProgramData\Hogwarts Legacy before relaunching.

How do I fix Hogwarts Legacy not launching on PC?

Verify the integrity of the game files, install the latest DirectX End-User Runtime, and clean-install your GPU driver. If it still won't start, delete SavedUserOptions.sav in AppData\Local\Hogwarts Legacy\Saved\SaveGames to reset a corrupted settings file, and run the game as administrator.

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