Sea of Thieves Error Codes
Sea of Thieves names its errors after 'beards' instead of numbers — and almost all of them are connection or server problems. Lavenderbeard usually means the servers are down; Kiwibeard means more than one account is signed in. Here's what each beard error means and the fastest fix.
Error codes
Lavenderbeard
Can't connect to Sea of Thieves services
Cause: The servers are usually down for maintenance, but a firewall/antivirus block, a stale Xbox Live credential, or an ISP issue can also trigger it.
- Check the official Sea of Thieves server status for maintenance before anything else.
- Allow the game through your firewall and antivirus.
- On Steam, open Windows Credential Manager → Windows Credentials and remove any 'Xbl_Ticket' entries, then relaunch.
Kiwibeard
Sign-in / multiple accounts error
Cause: More than one Gamertag is signed in on the console, or the servers are closed.
- Sign out every account except the one invited to play, then launch the game.
- Check server status if you're the only account signed in.
- Fully restart the console/PC and relaunch.
Cinnamonbeard
The connection to the game could not be established
Cause: A network drop, firewall block, or server issue stopped the game from connecting.
- Restart the game and power-cycle your router.
- Allow the game through your firewall/antivirus and disable any VPN.
- Check server status for an outage.
Almondbeard
Lost connection to the Sea of Thieves services
Cause: A general disconnection, often a temporary network or server hiccup.
- Restart the game and reconnect.
- Use a wired connection if possible; restart your router.
- Check server status if it keeps happening.
Greenbeard
General service connection error
Cause: The game couldn't reach the online services, usually a network or server problem.
- Restart the game and your router.
- Disable VPN/proxy and allow the game through the firewall.
- Check server status.
Strawberrybeard
Can't reach the servers / connection timed out
Cause: A blocked or unstable connection to the game services.
- Restart your router and use a wired connection.
- Allow the game through firewall/antivirus.
- Flush DNS (ipconfig /flushdns) and retry.
Cottonbeard
Connection to the game was lost
Cause: A dropped session, often network instability or a server-side disconnect.
- Rejoin the game after a full restart.
- Restart the router; switch to wired if on Wi-Fi.
- Check server status for wider issues.
Beigebeard
Account/entitlement or connection error
Cause: The game couldn't verify your account or reach the services.
- Confirm your account owns the game and is signed in correctly.
- Restart the game and check server status.
- Sign out other accounts on the device.
Fixes that work for most Sea of Thieves (PC, Xbox & Steam) errors
- Check the game's server status first (official status page, or the studio's support/Twitter) — most named connection errors are a maintenance window or outage, and no local fix will help until servers are back.
- Restart the game and your PC/console, and power-cycle your router — a fresh connection clears the majority of temporary login and connection errors.
- On PC, allow the game and its launcher through your firewall and antivirus, and disable any VPN or proxy — these block the authentication handshake behind many 'can't connect' codes.
- Flush your DNS (Command Prompt: ipconfig /flushdns) or switch to a public DNS like 8.8.8.8 / 1.1.1.1 if the game can't reach its servers.
- Verify/repair the game files (Steam: Properties → Installed Files → Verify; Battle.net/Epic/launcher: Scan and Repair) if the error points at a corrupted install or update.
FAQ
How do I fix the Lavenderbeard error in Sea of Thieves?
Lavenderbeard usually means the servers are down — check the official Sea of Thieves server status first. If servers are up, allow the game through your firewall and antivirus, and on Steam remove any 'Xbl_Ticket' entries from Windows Credential Manager, then relaunch.
What does Kiwibeard mean in Sea of Thieves?
Kiwibeard means either the servers are closed or more than one Gamertag is signed in on your console. Sign out every account except the one invited to play, then launch the game.
Why do Sea of Thieves errors have beard names?
Rare names its errors after 'beards' instead of numbers. Almost all of them are connection or server problems — check the server status page and your firewall/network first.
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